Hik-Connect - for End User
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3.58M reviews
Rated for 3+
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50M+
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Rated for 3+
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About this app
The Hik-Connect app is designed to work with devices such as DVRs, NVRs, Cameras, Video intercom and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app.
Key Features：
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login
Key Features：
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login
The Hik-Connect app is designed to work with devices.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesDevice or other IDs
- Data is encrypted in transit
- You can request that data be deleted
Ratings and reviews
3.49M reviews
Lovelesh Soni
- Flag inappropriate
May 15, 2025
App is laggy after the last few updates. The App was working good before but the last few updates have caused it to become slow. When you open the Recent Live View page, it takes time to load the recent live videos which was not the case earlier before the updates. Sometimes it takes ages to open the live view of a particular camera, when you open any particular camera. Developer, please fix this.
209 people found this review helpful
Hik-Connect
June 9, 2025
We are sorry for the issue you are facing. Could you kindly provide us with more details and relevant screenshots or record screen of the issue? Please share them with our support team at [email protected] so that we can assist you more effectively.
Sun Shine
- Flag inappropriate
October 12, 2026
When accessing the cameras, they cut-off half of the picture, you come back out of it each time for it to load properly. its had all the updates and still does the same. In bad weather, too Hot/too cold, you may lose your picture or it will go black and white. For the price you pay, you expect better quality!
4 people found this review helpful
Hik-Connect
October 13, 2026
We are sorry for the issue you are facing. Could you kindly provide us with more details and relevant screenshots or record screen of the issue? Please share them with our support team at [email protected] so that we can assist you more effectively.
Skyline Inc.
- Flag inappropriate
October 14, 2026
After the latest update, HiQ Connect is not working properly. When I receive a CCTV notification on my phone and tap it to view the camera footage, I get an error saying “Device decoding timed out. Check the device network and refresh.” This issue started immediately after the app update. Some notifications work, while others fail to open the video. Everything was working properly before the update. Please investigate and release a fix as soon as possible. Please test the notification playback
6 people found this review helpful
