
Franklin
I like the app because it gives room for what you can't really say to the person and act anonymous, but can you have it that you can reply to the person while on the app without having to share the conversation. That'll be much be really fine and personal.
4 people found this review helpful
Hi Franklin, thank you for the kind words and the idea! Replying currently happens outside the app, and we're passing your suggestion of replying inside the app along to the team. Take care! š

Khuzaima Awan
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NGLās customer support is extremely disappointing. A month ago, a bug started preventing existing users from logging into their accounts. Instead, the app creates a new user ID every time. Iāve contacted support via email and Instagram, but havenāt received any response. The issue is still unresolved. Please take your usersā concerns seriously and fix this bug as soon as possible.
Hi Khuzaima, we're sorry you haven't heard back from us. An account can't be recovered or used on another device; signing in on a new phone or after reinstalling creates a new account instead of opening the old one. You can also write to
[email protected]. Take care! š

Tenuun Neenee
this app is good and all, but i keep getting bot messages and it's getting to a point. i hate the bot messages and i keep getting my hopes up just for it to be a bot. I'd suggest a feature where you can toggle off the bots. I'd rather get no notifications than getting my hopes up for nothing
1 person found this review helpful
Hi Tenuun, thanks for telling us, and we get why that's frustrating. Some messages come from our automated Team NGL system, not real people. We're passing your feedback along. Take care! š