
Aamir Khan (Aamiraryan)
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I purchased three Zain recharge cards from the Al Rajhi app, but the card numbers are not showing. I keep getting a timeout error, while the money has already been deducted from my account. This problem is happening every time, and many of my friends are facing the same issue as well. We have already submitted complaints, but no proper solution has been provided yet. Also, there is no Urdu option available in customer service, which makes it difficult to explain the issue. Please solve this pr
43 people found this review helpful
Al Rajhi Bank
May 24, 2026
We're sorry for the inconvenience you may have experienced, and we appreciate you reaching out.
for further support, please contact us through the following official channels :
Email :
[email protected]
Phone Banking :
8001010150
We'll be happy to assist you.

Zafar Iqbal
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This is a very good bank, and I use it myself. However, there is one thing I do not like: if you make an international transfer of less than 700 Riyals, a fee of 22 Riyals is charged. In contrast, there are other banks in Saudi Arabia—such as Bank Albilad, among several others—where no fee is charged, even if you send a much smaller amount. Therefore, I would like to request Al Rajhi Bank to abolish this fee, as it would make things much easier for us. Thank you.
2 people found this review helpful
Al Rajhi Bank
October 27, 2026
We’re glad to hear that you’re satisfied with our services.
Thank you for sharing your experience — we always strive to be your first choice.

Xylene Lacteo
Easily accessible. Able to add beneficiary efficiently. I beg to disagree for those who cannot add beneficiary maybe the problem is their network connection or they enter the wrong choice of money transfer like money gram instead of tahweel as alrhaji partner in saudi to another country. It usually depends on which country you will send the money.Not all country have the same,it varies.And maybe some of app users didn't explore the app itself. that's why they are having difficulty.
1 person found this review helpful
Al Rajhi Bank
October 28, 2026
We’re glad to hear that you’re satisfied with our services.
Thank you for sharing your experience — we always strive to be your first choice.