Île-de-France Mobilités

125K reviews
Content rating
Rated for 3+
10M+
Downloads
Content rating
Rated for 3+
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Buy your tickets, search for itineraries and follow the traffic information
Updated on
Nov 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, App activity, and App info and performance
  • This app may collect these data types
    Personal info, App info and performance, and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

124K reviews
Fabian Joya
October 27, 2026
This app is just terrible. The service is terrible. And the customer service is terible. This is probanly the worst designed apllication I have ever used. This app allows you to purchase tickets that you can never use. And of course there is no refund. Transferring tickets or accounts to another phone is impossible. Most self-service options are broken, and so are most customer service options. And it's impossible to reply to customer service tickets. Welcome to France.
1 person found this review helpful
Did you find this helpful?
Île-de-France Mobilités
October 27, 2026
Hello, sorry for the difficulties encountered. Tell me more about these various topics at [email protected]. Specify the technical characteristics of your phone as well as the operating system used. Consult our FAQ in case you change your phone. Have a good day, Jack – Île-de-France Mobilités
Ian Murray
October 14, 2026
I was able to buy 2 tickets online before travelling to France but was unable to use them at the barrier. At CDG there weren't any staff at the gates and nobody able to help at the ticket office. I ended up having to buy an additional ticket via the machines. From my experience, you might be better buying your first journey at a machine and add additional journeys to the ticket via the NFC on your mobile - that worked perfectly.
Did you find this helpful?
Île-de-France Mobilités
October 15, 2026
Hello, I am sorry if you encountered validation difficulties during your first purchase. Please accept our apologies for the inconvenience caused. Have a nice day, Maja from the Île-de-France Mobilités team.
Tim Yochim
October 26, 2026
This app worked fantastic for 5 days in Paris. You don't have to set up an account, you can buy individual tickets for 2.55 Euro or 4 at a time. Enter your destination, it will show you various routes based on fastest or fewest transfers, etc. Make a choice and it will lead you on your walking route to the station, which platform to look for, where to transfer, and the final walking route to your destination. It worked flawlessly. Scan in and out with your phone. Get it!
Did you find this helpful?
Île-de-France Mobilités
October 26, 2026
Hello Tim, thank you for your comment. It’s a pleasure to see you and how the app has made your travels easier. Have a nice day, Maja from the Île-de-France Mobilités team.

What’s new

NEW !
We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable.
Thank you for using the Île-de-France Mobilités application !