BBVA México

6.24M reviews
Content rating
Rated for 3+
50M+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

With the BBVA México app, lines and transfers are a thing of the past. Make your transactions in minutes from wherever you are.

Not a member of the bank yet? No problem; you no longer need to go to a branch or be a customer to open an account. Open one free of charge and without fees from the comfort of your home.

Now, with facial recognition, which you only need to configure when you download the app for the first time on a device, your data is more secure than ever. Rest assured that your information is protected against potential fraud.

What can I do with this app?
With BBVA, your words are commands.
Don't get lost in apps! Use voice commands to make transfers, pay for services, or your credit card.

Just say "pay credit card from BBVA," or whatever transaction you want, and the app will open automatically. Log in to maintain security, and immediately, the transaction you requested will open. Confirm the transaction, and that's it! Your payment in less than 2 minutes.

Forgot your card?
No problem!
Withdraw money from the ATM using only your cell phone or send money to your contacts so they can withdraw money from wherever they are. Withdraw your money from the ATM using the "Cardless Withdrawal" option and enter the unique code generated by the app.

If you don't have your credit or debit card with you, you can turn it off and on from your device whenever you need to, so no one can use it.

Shop online more securely
Create a digital card for your online purchases. Each time you use it, a dynamic CVV will be generated, valid for 5 minutes, to prevent anyone else from using your information.

Don't be confused by interest
With the new credit card interest simulator, you can enter the amount you want to pay and see the approximate interest you'll earn when making that payment. We'll also provide more details about the next month's amount if you pay what you had in mind. This way, you can make more informed decisions.

Do you need help paying your credit card?
Access a financing plan with fixed payments so you can pay off your card more easily; and if you wish, pay for your purchases in interest-free installments.

Do you have accumulated points? Pay all or part of your credit card purchases with those points. Apply for foreign merchants or Mexican merchants with foreign affiliations.

Did you go over budget with your debit card?
Don't worry, with your BBVA app you can access a loan with fixed installments to help you get back on your feet financially. Credit can range from $200 to $6,200 MXN.

Transfer and pay more easily with QR Codes
Forget about account numbers; the app will provide you with a QR Code to make transfers. You can also pay with your phone at some establishments by scanning the code from your app.
In addition to all these benefits, you can top up airtime, switch your payroll to BBVA, open an additional account, pay bills, and make transfers, all without leaving home.

Do you have questions about security?
• Your transaction data is protected and not stored on your phone.
• If you lose your phone, no one can access your service; only you know the password, and you can cancel it by calling the BBVA Hotline.
If you have any other questions, call the BBVA Hotline.
Metropolitan Area 5226-2663
Interior of the Republic 01-800-2262663

We love hearing from you and having you as part of this app. If you have any suggestions, write to us at [email protected].

If you like BBVA Mexico, help others know about it with a 5-star review. Thank you!
Security and comfort for your finances with our App.
Updated on
Oct 24, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    App info and performance
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

6.23M reviews
May Hernandez
September 22, 2026
I have a Samsung Galaxy S21, and every time I need to use the app, I have to clean cache and data, restart my phone more than once, ONLY to be able to open de app. This behavior started about 2 months ago, and it's very annoying, seriously considering changing to another bank. In addition to this, the battery usage is excessive...220% daily usage, app running in the background for over 15 hrs, the CPU usage, it's been as high as 85%.
2 people found this review helpful
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BBVA
September 25, 2026
¡Hola May! No es la experiencia que deseamos brindarte, nos interesa saber si tu problema persiste, de ser así coméntanos nuevamente el inconveniente que te muestra tu App. Quedamos al pendiente. Saludos, BBVA México.
Christopher Quinn Canales
October 10, 2026
banking app, with a message at the bottom that reads: "REF: 3702:65C5:EHF21K (For security reasons, we have suspended your access. Call BBVA). It's not working on my Pixel 10 pro. I didn't turn on developer options or installed something suspicious. I installed the last update of OS version , and also play store.I enabled precise location. I just installed the app and the Pop up jumped in front of me.
1 person found this review helpful
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BBVA
October 13, 2026
¡Hola, Christopher! Entendemos la preocupación que puede generar este mensaje. Se trata de un tema relacionado con la seguridad del dispositivo. Para volver a utilizar la app BBVA, será necesario restablecer el teléfono a estado de fábrica. Antes de realizar cualquier cambio, comunícate con Línea BBVA para recibir la orientación correspondiente.
Anthony ASMP Garcia
August 28, 2026
After the most recent update the app started working better. it still glitches, but not as often. so far it has happened once daily. great improvement!
1 person found this review helpful
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BBVA
August 28, 2026
¡Buen día Anthony! Lamentamos el inconveniente. Para poder apoyarte de forma adecuada, ¿podrías darnos más detalle sobre la operativa que estás intentando realizar en la app y qué error te presenta?. Estamos atentos a tu respuesta. Saludos, BBVA México