Laundryheap: On-Demand Laundry

6.28K reviews
Content rating
Rated for 3+
100K+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.

Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.

Services

• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*

How It Works

1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking

Location Availability

• United Kingdom - London, Manchester, Birmingham, Edinburgh, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Saudi Arabia - Riyadh, Jeddah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
• Malaysia - Kuala Lumpur
• Peru - Lima
• Colombia - Bogota

Frequently Asked Questions

• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.

• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.

• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.

• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
Laundry & Dry Cleaning App With 24H Collection & Delivery
Updated on
Oct 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

6.19K reviews
LAWRENCE REGINALD OEI
January 9, 2023
Horrible customer service experience. The customer service team took more than 2 hours to respond to my request for an update on the delivery status of my order. It turned out their 3rd party provider couldn't complete the order in time but they couldn't transparently explain the issue to me. Instead they rescheduled delivery without first consulting me. Very unsatisfactory indeed and I certainly won't recommend them.
13 people found this review helpful
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Laundryheap
January 17, 2023
Hi Lawrence, thank you for your feedback. We’re sorry to hear about your experience with the delay in service. After reviewing our conversation I can see that our facility needed more time to process your order due to that there was a delay. We have taken note of your feedback and shared it with our relevant team - Team Laundryheap
Solomon Ng
December 24, 2022
Extremely disappointing and feel cheated. First I submitted my 2 items for assessment. Reply said OK to process and quoted price. Deposit $40 was paid. The 2 items were then arranged to be picked up but later they said 1 item could not process but the other one can. When returning my item2, I found out the 2 items were not processed at all. Extremely bad, disappointed and feel cheated. Looks like it is a scam company!
11 people found this review helpful
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Laundryheap
December 26, 2022
Hi Soloman, thank you for taking the time to leave feedback. We’re sorry to hear about your experience with us. After reviewing our conversation, I can see that we have processed a full refund for your order. Please let us know when you book your next order so we can redirect the order to another facility. - Team Laundryheap
Adrian Chan
November 20, 2020
Tried them for the first time and unfortunately a huge disappointment. Promised 24 hours but received items after more than 48 hours with the system glitch excuse and delivery issue. Delivery was not consistent with tracker. Received at least 4-5 spam messages for one delivery. Changed delivery timing without informing you and tracker is not sync. Order was automatically completed via app without receiving items. Customer support does not help much. Stay far away from this app.
14 people found this review helpful
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Laundryheap
November 20, 2020
Hi Adrian, We are very sorry to hear you had a negative experience with our Laundry service and Laundry app. We take feedback like this very critically for the improvement of our services. We do hope we can work with you again in future under far better circumstances. Best, Laundryheap

What’s new

We're making your Laundryheap experience even better!

This update includes performance improvements and behind-the-scenes enhancements for a smoother, more reliable experience.

We love your feedback! Let us know what you enjoy about Laundryheap by leaving a review.