FiveSIM

Hello, I have an issue with my account balance. I had 15 GB of data in my account, but now it has disappeared without any reason. Previously, the same thing happened with 8 GB of data. It was added to my account, but it disappeared after two days.I am trying to contact customer care, but I am unable to reach anyone. The network/service is also very poor and this is causing a lot of inconvenience.Please check my account and explain why my data balance is disappearing.

Absolutely terrible network experience with Five SIM. I recharge AED 60 every month for an “unlimited” data package, but the service is practically unusable. The internet keeps cutting off, videos barely load, and even online calls are difficult to make. At first, I thought the problem was my phone. I checked and experienced the same issue repeatedly, so it became clear that the network service was the problem. The worst service of UAe1🥴🥴🥴🫡

On the 8th of august 2026 I bought AED 50 nonstop data bundle, since then I can't use it to do anything even if I send normal text message it takes too long before it will be delivered, I tried to reach out to the customer support but if I call there's no option to speak to a customer service personnel, I filled out your online form but no reply yet, this is very bad 😞, I've regretted for buying this offer.