Hotels.com: Book Hotel Deals

1.08M reviews
Content rating
Rated for 3+
50M+
Downloads
Content rating
Rated for 3+
Users Interact, Digital Purchases
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About this app

Hotels.com® is a hotel booking app for finding and reserving hotels worldwide—from city-center rooms and beach resorts to budget motels and luxury stays. Members save up to 20% instantly with Member Prices* and earn rewards** for future trips. Search, compare, and reserve your stay in a few taps.

WHY TRAVELERS CHOOSE HOTELS.COM
- Over 500,000 properties worldwide, from budget rooms to 5-star and luxury stays
- Earn rewards on every stay, use them like cash, no blackout dates
- Compare places side by side in the app and get alerts when prices drop
- Book work trips faster with your saved business travel preferences
- The price you see is the price you pay—no hidden fees, plus free cancellation on most hotels***

SAVE WITH MEMBER PRICES AND EARN REWARDS
Become a member for free and save up to 20% instantly on select hotels with Member Prices. Then earn rewards on every eligible booking and use them like cash toward your next stay—with no blackout dates. Plus, unlock mobile-exclusive deals in the app.

FIND YOUR KIND OF STAY
Browse over 500,000 properties worldwide and find the right room for your trip, whether you want a place tonight, a weekend getaway, or an extended stay. Whatever the trip calls for, find it here: resorts and all-inclusive resorts, boutique hotels, bed and breakfasts, city hotels, budget motels, and luxury stays—with hotel deals for every kind of trip.

BUSINESS TRAVEL ON HOTELS.COM
Traveling for work? Create a business profile once and save your must-have preferences, from fully refundable stays and Wi-Fi to breakfast, star ratings, and guest ratings. Every time you select "business trip," we show work-ready stays with reviews from fellow business travelers.
- Earn rewards on eligible work stays and use them on future trips
- Keep your work and leisure travel together in one account

LAST-MINUTE DEALS & FLEXIBLE BOOKING
Need a room tonight? Find last-minute deals and reserve a place for tonight, this weekend, or months ahead. If your plans change, cancel for free on most hotels. Reserve now and pay later at many places, and change or cancel your reservation right in the app.

EVERYTHING YOU NEED IN THE APP
- See prices, guest ratings, and amenities for different places side by side
- Search and filter by price, location, guest rating, and amenities, and see every stay on a map with verified guest reviews
- Set price alerts on rooms you're watching and get notified when prices drop
- Use Trip Planner to save your favorite hotels and resorts and share them with friends and family
- Access your booking details anytime—even offline—and contact us or the hotel directly from the app

Download Hotels.com to find and reserve your next room.

In short: Hotels.com is the hotel booking app to find, compare, and reserve hotels and rooms worldwide for leisure and work trips, save instantly with Member Prices, and earn rewards for future trips.

IMPORTANT INFORMATION
*Member Prices are available on select hotels to logged-in members and app users. Savings vary by membership tier; up to 20% requires Gold or Platinum status. The discount will be applied to the price of select hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**Rewards are not redeemable for cash and can only be used on eligible bookings.
***Free cancellation on most hotels; some hotels require you to cancel 24–48 hours before check-in. See property pages on our app for details.
The Hotels.com app uses information for analytics, personalization, and advertising.
Book hotels worldwide & earn rewards on every stay. Save with member deals.
Updated on
Nov 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Messages, App activity, and Device or other IDs
  • This app may collect these data types
    Location, Personal info and 9 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.05M reviews
A Google user
May 30, 2023
I dropped it to 2 stars in Mar. Now, it's even worst. Try it yourself. Look for a location and count for 20 secs the screen doesn't show anything, it's like the app is not functioning. Then suddenly, the lost of locations you searched appears. Dropping to 1 🤮... I don't think they are really working on it.
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Hotels.com LP
May 30, 2023
Thank you for the heads up about this issue. We’re looking into it and hope to resolve soon – we’re sorry you had a frustrating experience.
Jo Jo
October 14, 2022
Frustrating experience. The app was auto-upgraded and default my location to UK without me knowing, while I was in the process of making new bookings for my upcoming holidays. So ended up some of my hotels bookings are under my original singapore account but rest went into the UK account even for the same trip. After talking to the chat agents which took me an hour they have no way to consolidate my bookings. Horrible experience!
2 people found this review helpful
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Hotels.com LP
October 14, 2022
We’re sorry you’re having issues with the latest update. We are working hard to improve the new experience and appreciate the feedback you’ve provided. Please keep an eye out for upcoming improvements and features.
Lise Hartwick
August 10, 2025
In dropping my rating by another star. This app and company just keep getting worse and worse. I need to contact our upcoming hotel, but the feature to contact the hotel through the app hasn't been working for the last week. There also seems to be no way to get help from a human anymore, there is just an AI bot that can't do anything beyond cancel a booking. I'm in an awful hotel, so bad that I've had to leave in the middle of night, and I can't get any assistance with a refund.
105 people found this review helpful
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Hotels.com LP
August 10, 2025
Hi, we’re so sorry you’ve had this frustrating experience. We would like to understand more and see if there’s anything we can do, but unfortunately, we can’t direct message on this platform. Can you reach out to our direct support channels at service.hotels.com, so we can investigate for you?

What’s new

We continue to update our app to help you find your perfect somewhere.