4.35K reviews
Content rating
Rated for 3+
100K+
Downloads
Content rating
Rated for 3+
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About this app

myHenner: the health app specially designed for Henner insured members abroad.

Make your health easier with myHenner.

Designed as a day-to-day partner for your health, the secure and free myHenner app simplifies all your procedures and allows you to easily manage your policy in total autonomy:
- Access and download your HennerPass, even when you're offline, and share it with a healthcare professional or one of your beneficiaries in just a few clicks.
- Request a reimbursement and send photos of your invoices.
- Track all your requests in real time and check if any action is required on your part.
- View your reimbursements and download your statements in order to better understand the breakdown between the reimbursement from your supplementary insurance and your co-payment.
- Access the details of your policy: your beneficiaries, coverage, documents, etc.
- Submit a pre-hospital agreement request in just a few clicks.
- Place requests for supporting documents and certificates.
- Chat with your client services team directly through the secure messaging system of your app.
- Discover the additional services made available to you*: healthcare network, dedicated prevention website, etc.
- Find a healthcare professional around the world and benefit from preferential rates with the Henner healthcare network.

Rest assured of our commitment to supporting you on a daily basis. Please don't hesitate to contact us should you have any questions or suggestions regarding the myHenner app. Feel free to send us an email at [email protected]

*depending on the eligibility conditions of your policy.
myHenner: the health app specially designed for Henner insured members abroad
Updated on
Nov 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity and 2 others
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

4.3K reviews
John Cusack
September 11, 2026
I cannot submit a reimbursement due to the error of "http 413 no error body". I have no clue what it means. Please help I don't know what to do. Edit: OK I Google it, http 413 means the files are too large. Why henner app can't use easy word for normal people to understand. This is so frustrating.
1 person found this review helpful
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GROUPE HENNER
October 7, 2026
Hello John, Thank you for taking the time to write to us. We have taken your remark into account and kindly ask you to contact us by email at the following address [email protected] in order to assist you and better understand your situation. Best regards, the Henner team.
Maxim P.
February 26, 2024
The worst insurance app I have ever used. Need to fill out special form which is basically duplicate of information which you upload with receipts, but in excel format. That form doesn't exist on app and need to request it on email. I don't know what was the problem to generate that form automatically as App has all the information. Now I have to keep laptop with me especially for this App and keep transfering those files over a cloud to the phone and upload it over the app. Terrible...
4 people found this review helpful
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Naomi Gray
November 26, 2024
The purpose of the apps is simple, so it's helpful in that way, but I've never used an app this slow. It's very slow, and the error messages are unhelpful. Sometimes, they are cut off or direct you to the wrong place in the app. I had to go to the website to understand what was going on with my issue.
3 people found this review helpful
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What’s new

Technical, security and stability improvements.