Joom. Shopping for every day

3.63M reviews
Content rating
Rated for 12+
100M+
Downloads
Content rating
Rated for 12+
Parental Guidance Recommended
Users Interact
Learn more
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About this app

Joom is a popular marketplace where you'll find thousands of products to suit every taste, reliable shipping, and great deals. This marketplace is perfect for those who value convenient shopping and a wide selection of items.

We love shopping as much as you do, and we know the shopping process should be simple, intuitive, and enjoyable, with products offering low prices and a wide variety. That's why Joom was created with your convenience in mind, from selection to checkout.

WIDE SELECTION OF PRODUCTS FROM ALL OVER THE WORLD
On Joom, you'll find interesting and unique products from South Korea, China, Japan, Türkiye, and Thailand.
European finds from the UK, Germany, Italy, France, Spain, and other countries come with excellent value for money.
We offer products to suit every taste: clothing, footwear, Korean cosmetics, home goods, health products, family and children's products, creative products, sports, and leisure. Check out smartphones, smartwatches, various electronics, appliances, and even spare parts—Joom brings together the best deals from around the world. This isn't just a Chinese store—it also offers popular branded items.

PERSONAL PROMOTIONS AND SELECTIONS
- With us you can order inexpensive products as well as get personal discounts.
- Unique products for all tastes is another one of Joom’s strong suits.

WORLDWIDE DELIVERY
- Joom’s international delivery is always reliable. You can track your order status via the app.
- Even if you go to a different town or country, we’ll still be there for you!

24/7 CUSTOMER SUPPORT
- Reach out to our online support anytime. We speak your language!

ONLINE SHOPPING AND REFUNDS
— Pay by card or any preferred payment system: ApplePay, PayPal, GooglePay, Visa, Mastercard
— We guarantee a refund if your order isn’t delivered or if the product is defective or damaged.

REGULAR DISCOUNTS
— Visit Joom daily to make sure that you don’t miss out on our new selections, promotions or sales.
— Win discounts by participating in various games and activities.

REVIEWS FROM REAL CUSTOMERS
— Watch reviews and live streams from influencers.
— Read through up-to-date product reviews from our other users.

Got questions? We’ve got answers!
Here is how to reach us instantly:
• Right in the app: Head to your Profile, tap Help centre, and hit the chat icon to text us.
• On our website: Drop by joom.com/faq to easily report a delivery issue, find a missing order, or ask us anything else.

Joom — is an international mobile marketplace, registered in Latvia under the name of SIA JOOM. www.joom.com.

Paldies — that’s how we say ā€œThank youā€ in Latvia.
Worldwide shipping, affordable prices, special deals and customer reviews.
Updated on
Nov 10, 2026
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 5 others
  • This app may collect these data types
    Location, Personal info and 7 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

3.51M reviews
Mo Abeltan
July 8, 2026
refunding without any explanation. let me wait for 4 days... at least specify what went wrong. Tried ordering again after the customer service didn't know why the order got cancelled. AGAIN cancelled 2 days before delivery date. I ordered something else now. if this happens again I can conclude this app is a scam. I'll take my money back this time instead of credit. This app should be removed from playstore and get a good investigation.
8 people found this review helpful
Did you find this helpful?
Joom
July 8, 2026
Hello, It's a shame you feel so disappointed. Unfortunately, your orders were canceled due to a technical issue the seller encountered during order processing. We advise you to contact our support team again if you have any questions left.
Aleksejs Sokolovs
July 3, 2026
An app that doesn't allow you to properly return an item; by the time you get a response, the time you can return it has already passed. The funniest thing is that I can’t send the goods back the same way they were delivered to me (via a courier parcel machine), but have to go to the post office.
9 people found this review helpful
Did you find this helpful?
Joom
July 3, 2026
Hello! If you wish to return the item to the seller, you can do so using any local courier service that is convenient for you. This includes shipping via a parcel locker or sending it through your local post office. You can find information about returns at this link: https://www.joom.com/en/faq/article/67cb03ca908fb84473264e5f
Dries Verbist
July 23, 2026
I cannot find a real person to speak to in the support centre. I wish to ask a refund on this broken product. -Trough the app I cant as there is no button where it should be.( when following FAQ.) -Support AI does gives me a link to ask for refund(woehoe)but on the final step it seems the request just dissapears. I have no idea where to check if a return request has been made or not. The AI bot cant either. No mails have been received about this.
5 people found this review helpful
Did you find this helpful?
Joom
July 24, 2026
Hello! We've sent you a message in the in-app chat. Please check the refund options.