Joybuy-Don't Just Buy!

12.6K reviews
Content rating
Rated for 3+
1M+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the EU and UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers.
With an extensive range of high-quality products, competitive prices, and customer-first services including free shipping on first orders, exclusive discounts, and 24/7 live support, Joybuy is redefining the way the world shops online.

For more information, visit joybuy.com or follow us on:
Instagram: @joybuyuk @joybuy.de @joybuybenelux @joybuyfrance
TikTok: @joybuyuk @joybuybenelux @joybuydeutschland @joybuyfrance
Facebook: @JoybuyUnitedKingdom @joybuybenelux @joybuyde @joybuyfrance
YouTube: @JoybuyUnitedKingdom @Joybuybenelux @Joybuyde @Joybuyfrance
Rednote: @Joybuy
Wechat Official Account: @Joybuy
Don't just buy, Joybuy!
Updated on
Nov 6, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    Personal info, Financial info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

12.3K reviews
ElSayed Elgayar
October 21, 2026
⭐ Terrible Customer Service and Disappointing After-Sales Support I am extremely disappointed with Joybuy's customer service. I have been trying to contact the company for three days regarding my return and refund, but I have received very poor support. I have been waiting for someone to arrange the collection of my returned items, but nothing has been properly resolved. Now, I have been informed that my return request has been cancelled. This is completely frustrating and unacceptable custom
1 person found this review helpful
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Gladys Ola
October 25, 2026
Have been ordering from here with no issues. I placed an order yesterday to my default address but order was delivered to another address. I am sooo disappointed as I was told by customer service I had to contact the seller myself. It's not my fault but the app fault. This needs to be sorted. I am not able to travel as I just had an operation.
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Mary Jean Hussain
October 25, 2026
Since I found joybuy online shopping, I started liking it and very good shopping, many Items are good price and affordable, next day delivery which is very good. I doubt it in the first time I ordered because I thought it was a scam, but I was surprised when the items arrived the next day. Highly recommended 👌 👍.
3 people found this review helpful
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What’s new

Exciting New Features Are Here!
Black Friday Pre-Sale: Lock in exclusive deals early with a deposit.
More Installation Options: Schedule installation for pre-order products with ease.
Improved Sign-Up & Login: Enjoy a smoother, seamless experience.
Explore the new features and enjoy a smarter, easier way to shop and save!
Content rating
Rated for 3+
Learn more

App support

Phone number
+448085015515
About the developer
JINGDONG RETAIL (UK) LIMITED
FLOOR 3, 20 KING STREET LONDON SW1Y 6QY United Kingdom
+86 132 6331 8816

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