ShopSM

Contains ads
2.16K reviews
Content rating
Rated for 3+
1M+
Downloads
Content rating
Rated for 3+
Users Interact
Learn more
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About this app

SM 24/7 with ShopSM! Enjoy aweSM deals on your SM Markets essentials. Check out our selection of all-time favorites you love and trust today and earn SMAC points with every purchase!

A Convenient Way to Shop
We want to make your everyday shopping aweSM by making sure you have a hassle-free experience. Skip the long lines and the multiple travel expenses! Order through our app from the safety and comfort of your homes and have all your essentials delivered straight to your doorstep in no time.

Same-Day Grocery Delivery
Convenient grocery shopping is now just a click away! SM Markets has an extensive selection of fresh ingredients, pantry staples, snacks, international grocery items, and affordable SM Bonus essentials. You can even choose to pick up your orders in-store.

100% Guaranteed Authentic Items
ShopSM brings you the SM experience anytime, anywhere. We carry only 100% guaranteed authentic items from your all-time favorite brands!

Earn SMAC Points
Make your online shopping experience more rewarding with SMAC. Earn points with every checkout at ShopSM and enjoy access to exclusive member discounts, promos, freebies, and more.

Exclusive Offers
Enjoy special offers exclusively on ShopSM. Save up on your purchases with our promotions and daily discounts you wouldn’t want to miss out on!

Buyer Guarantee
Shop worry-free. Reach us through email, app, and Messenger chat for any concerns.

Secure Payment
We’ve got tons of payment options: Cash On Delivery, debit or credit card, GCash, Maya, or GrabPay!

More to Discover
The ShopSM app is designed to be easy and simple to use. Enjoy multiple features that enhance your shopping experience such as quick logins through Facebook and Google, and push notifications to inform you of our upcoming promos.

You’re only a few taps away from shopping for the best deals!
Shop now for your essentials at our store anytime and anywhere.
Updated on
Oct 26, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Financial info, App activity and 2 others
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

2.1K reviews
Glenn Bry Tan (antibry)
December 12, 2022
Worst first time experience. Order got cancelled and notified through email. Problem is I used gcash for payment and according to the email that it may take 3 - 4 weeks before I can have my refund and oh boy that's too long! So much hassle! Items for improvement: 1. Inventory system should be improved. 2. Refunding process timeline should be also improved. 3-4 weeks is way too long for holding your customers' money. PS. use credit card if you're going to order from this app, to avoid hassle.
42 people found this review helpful
Did you find this helpful?
SM Online Corp.
December 12, 2022
Hi Glenn, We're sorry to hear that. Your feedback is greatly appreciated for us to continuously work on improving our system.
cindY manaoat
June 5, 2020
Inefficient customer service and logistics. I received incomplete parts for my furniture order and instead of them providing status on the complaint, I need to be the one who has to followup over and over and bear the cost of dropped calls while trying to reach out to them. Grace period for delivery has already more than a week and still I got no progress on my complaint. Feedback on app, it is not user friendly and needs a lot of improvement.
19 people found this review helpful
Did you find this helpful?
SM Online Corp.
July 8, 2021
Hi, we're truly sorry about this experience. Rest assured, we are working on improving the shopping experience of ShopSM. We hope we can serve you better next time. Thank you!
Michael Jay Apuli
December 24, 2022
This app & its service in grocery never failed to disappoint me time and time again. From "Out of stock" when you are about to receive your orders to providing the wrong items. The store attendant didn't inform me about all the missed out items. Without having much choice, I had to go to other store to buy what's lacking while waiting for them to finalize. When I get back, they then informed me that there are more items missing and what they took initially were just alternatives. INCONVENIENT!
39 people found this review helpful
Did you find this helpful?
SM Online Corp.
December 25, 2022
Hi Michael, We're sorry to hear that. Your feedback is greatly appreciated for us to continuously work on improving our system.

What’s new

* Performance improvements to ensure a faster and smoother user experience.
* Resolved various issues that may have caused slowdowns or delays on certain devices.
* Bug fixes and optimizations to enhance overall app stability and reliability.

We’re continuously working to improve your experience. Let us know your feedback!
Content rating
Rated for 3+
Users Interact
Learn more

App support

Phone number
+63288110000
About the developer
SM RETAIL INC.
SM Retail Headquarters J.W. Diokno Boulevard corner Bayshore Avenue, Pasay City 1300 Metro Manila Philippines
+63 917 827 2733

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