Philippine Airlines

Name: Philippine Airlines
Availability: InStock
Rating: 3.127659559249878 (3400 reviews)
Author: Philippine Airlines, Inc.

Philippine Airlines, Inc.

3.4K reviews

Rated for 3+

1M+

Downloads

Rated for 3+

Learn more

About this app

Book your next flight with the Philippine Airlines mobile app!

Experience a world-class journey with the Philippines' first and only 4-Star global airline. Book your flights now through the Philippine Airlines App.

Book Your Flight
Search your preferred flights conveniently.

Check-in Online
Spare yourself from the long lines at the airport when you check-in online, and go straight to bag drop.

Flight Status
Check your departing and arriving flight status.

Manage Your Booking
Search for and amend your booking

Experience a world-class journey with the Philippines' Airlines.

Updated on

Oct 16, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Location and Calendar
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.32K reviews

Mia Yazmin

September 11, 2025

Extremely slow replies from the care team and horrible app. I expect my flight to be the worst one as well. This is the first and last time. EDIT: Emailed customer service team with the screenshot of the error, they just gave me instructions on resetting my password. I told them 3 times that the error is NOT a password but the app as I cannot even be directed to the sign in page. What I got was the same reply from them which means they DO NOT BOTHER READING YOUR EMAILS/ reading comprehension

9 people found this review helpful

Philippine Airlines, Inc.

September 9, 2025

Hi, Mia. Thank you for sharing your experience with us. We understand the importance of timely support and a smooth app experience. Your feedback has been noted for improvements. For assistance, you may submit a form via https://flypal.com/request. We’re committed to making your journeys better.

Myra Karl Elise Arevalo

October 9, 2026

Worst app and worst customer service! I went to pay for my ticket, but when I returned to the app, it had refreshed, so I couldn’t even check whether my booking went through. Now I have to contact customer service, which makes you wait, bombards you with ads, and drops the call after 15 minutes. Then you have to call again and repeat the whole process. “Wait for a few minutes”? You mean a few hours! I called SIX times and waited a total of TWO HOURS, all for nothing. Absolutely ridiculous!

2 people found this review helpful

Philippine Airlines, Inc.

October 10, 2026

Hi, Myra. Thank you for bringing this to our attention. We understand how frustrating it can be to encounter issues while trying to complete a booking. If you still require assistance, please feel free to reach out through any of our customer support channels listed at flypal.com/contactus. Our team will be happy to assist you further. Thank you.

Ian

October 24, 2026

crapy app for a crapy airline. truly reflects how this organization operates. app is unresponsive just like thier customer service. lack of information. flight cancelation and updates don't show up till hours later. just to check in or see my boarding pass i have to keep entering my booking reference number. how embarassing to even have this app. compared to the other airline apps out there, this is a joke.

Philippine Airlines, Inc.

October 26, 2026

Hi, Ian. Thank you for sharing your feedback. We appreciate you taking the time to share these observations. Your comments regarding app performance have been noted and shared with the concerned team for review. We appreciate you taking the time to share your experience, as feedback like yours helps us identify areas for improvement. Thank you.

What’s new

What's new?
a) A fresh Book Flights screen that makes finding and booking your trip easier
b) Optimized trip and loyalty cards on your home screen
c) Optimized upcoming trips now refresh
d) Minor Bug Fixes

Flag as inappropriate

Rated for 3+

Learn more