
A Google user
The most stupid app I have ever used. It shows that SC Vietnam doesn't care about their clients at all. After the update, I can't login for days, error messages show up constantly as always. Customer support does not exist, they don't bother to reply to negative reviews here, that says it all. Now you are forced to register SC Mobile Key if you want to continue to use the app, it's not convenient if you can only access your account from one and only device. Sorry I will change my bank.
41 people found this review helpful

viet le
the wortest banking app I ever seen. Super lag, the UI design and its features accessibility is an insult of software engineering, e.g it force to change password, ok, but after you enter old pwd, new pwd 2 times, it's say "Enter user name....." but no textbox to enter user name, only 3 textbox for pwd. Other than that, every feature designed as a mindset: Abuse user as much as posible!!! It's posing as "secure", however the only thing you can feel about it is: it don't want you to use it!!!!!!!
3 people found this review helpful
Standard Chartered Bank PLC
August 4, 2026
Thank you for your valuable feedback.
We've noted it and are continuously working to improve your banking experience. Stay tuned with Standard Chartered Vietnam!

Thuy Phan
The app has prevented me from logging in for a while eventhough I can still do it on the web. I deleted and reinstall the app to see if it was only because of the version. It still does not work and now I can't log in on any device cause it asks for the code from my mobile app, which got logged out after the reinstallation.
11 people found this review helpful
Standard Chartered Bank PLC
April 16, 2021
"We are sorry for the unexpected experience you had.
To help us pinpoint the problem, please call Client Care Centre (24/7) at HCM (+84 28) 3911 0000 / HN (+84 24) 3696 0000 in case of urgency, or send the details from your registered email to
[email protected] and quote case ID GOO2142 (we will contact you within 2 working days)."