
Alexander Petukhov
I'm just trying to change units and calibrate CO2, which should be doable on the device. Instead I'm forced to install this app which fights me every step of the way and agree to share my private data that I don't want to share, all to be able to access basic functionality of the device I've already paid for.
SWITCHBOT INC
November 6, 2026
We’re sorry the app made it difficult to access your device’s basic settings, and we understand your concerns about privacy. Thank you for sharing your experience. Please contact us via Profile > Support > Feedback with your device model and the steps you took, so our team can look into this.

Ewout Stam
This app wants too many permissions, including Advertising ID, AdId API, billing, biometrics and worst of all: Location/GPS. If I turn GPS off, it still works! It will show an error, and it won't give me live temperature readouts, but I can still load historical temperatures over bluetooth, proving that GPS permission is completely unnecessary, because the app can still talk to the bluetooth devices. It even works if I revoke Internet access. This is very shady. I just use HomeAssistant now.
SWITCHBOT INC
October 27, 2026
We’re sorry our permission requests caused concern. On some Android versions, location access may be required for Bluetooth discovery, but we understand the need for minimal permissions and clearer explanations. Please share details via Profile > Support > Feedback so we can review your case. Thank you for your honest feedback.

Samuel Braun
No edge cases are handled, works only sometimes, false success states, technically all not the usual "bug" so I assume its not cleanly programmed and their software needs much more hardening and thinking. Its barely usable outside the happy path. They should properly test the app. Even a vibe coded app would probably have less bugs.
SWITCHBOT INC
October 30, 2026
Thank you for the detailed technical feedback. We’re sorry the app has been unreliable, especially with edge cases and incorrect success states. Please share specific examples and logs via Profile > Support > Feedback so our team can reproduce them. We’ve also shared your concerns about testing and robustness with our developers.