
Kern Maniquis
After my first week, I've experienced some issues now, not only the settings don't load, the app itself doesn't load. I could open the app but the series and movies' pictures don't load, and when I want to resume my watchlist, it also doesn't load, even though I have a perfectly fine wifi connection. I also deal with automatic pauses while watching. Please fix this. Thanks a lot.
VIVAMAX, INC.
November 2, 2026
Hi Kern! We’re very sorry for the inconvenience you’ve experienced. Please message us on our Official Viva One Facebook Page at https://www.facebook.com/vivaoneph , and we’ll assist you as quickly as possible. Thank you for giving us the chance to make things right!

Lizette Estores
Ever since I updated the app to the latest version, I've been getting nonstop notifications promoting the new drama, "A Mother's Sacrifice." It's incredibly annoying because the notification doesn't just appear once,it keeps popping up repeatedly! What's even more frustrating is that I can't even watch the videos I actually want to watch. The app keeps refreshing and redirecting me back to the same drama over and over again. It's ruining my viewing experience! Please fix this issue.
2 people found this review helpful
VIVAMAX, INC.
October 20, 2026
Hi Lizette! We sincerely apologize for the frustration caused by ads interrupting your viewing experience. We understand how disappointing this is. Please reinstall the Viva One app and log in again. If the issue persists, kindly message our Customer Support Team through our Official Viva One Facebook Page. Thank you for your patience.

GAN FAITH JOY V.
kindly refund my subscription. i already cancel my subscription to this app but still proceed to payment and it always deduct to my account. Not once but many times.
4 people found this review helpful
VIVAMAX, INC.
September 10, 2026
Hi Faithl! We’re very sorry for the inconvenience you’ve experienced. Please message us on our Official Viva One Facebook Page at https://www.facebook.com/vivaoneph , and we’ll assist you as quickly as possible. Thank you for giving us the chance to make things right!