HSBC Malaysia

46.2K reviews
Content rating
Rated for 3+
500K+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

Download HSBC Malaysia Mobile Banking app for secure digital banking 24/7.
If you need help applying for an account, understanding our products or its terms and conditions, visit any of our branches for assistance.

Designed for HSBC Malaysia customers, enjoy a secure and convenient mobile banking experience with:

Digital wealth solutions
• Digital Investment Account Opening - Open unit trust and bonds/Sukuk investment account.
• EZInvest - Start investing with flexible investment options and lower fees.
• Risk Profile Questionnaire - View/update your Investment Risk Profile.
• Personal wealth planner - View your investments with portfolio breakdown and insights to support better decisions.
• Insurance dashboard - View policy details, premium payment info and benefits summary for HSBC-Allianz policies.
• FX on Mobile - Exchange foreign currency, set rate alerts, get notified when your target rate is met, view charts and manage watchlist.

Everyday banking features
• Digital account opening - Open a Savings account with mobile banking registration.
• Secured mobile banking - Verify transactions with Mobile Security Key and biometric authentication.
• Secure Logon - Approve Online Banking logon via QR Code and 6 unique digits.
• eStatement - View/download statements up to 12 months.
• View your accounts - View accounts and real-time credit card transactions.
• Move Money - Make local/foreign transfers instantly, future dated or recurring, including DuitNow via account number, proxy or QR code.
• JomPAY - Make bill payments with JomPAY.
• Global Money Transfer - Send money to 50+ countries/territories in their local currencies, faster with lower fees.
• 3D Secure Mobile Approval - Approve online card transactions with your Credit Card/-i and Debit Card/-i.
• Push Notification - Receive notifications to keep track of your banking activities.
• Travel Care - Purchase a travel insurance with your debit/credit card.
• Mobile Chat - Chat with us when you need help.
• Debit Card/-i - Activate your Debit Card/-i and set/change your PIN in one journey.
• Optimised for accessibility.

Credit card features
• Rewards - Redeem TravelOne credit card points for airline miles and hotel stays.
• Cash Instalment Plan - Convert available credit card limit into cash and pay by instalments.
• Balance Conversion Plan - Split credit card spending into instalment plans.
• Block/Unblock - Temporarily block/unblock your credit card if lost/misplaced.
• Wallet Provisioning - Authenticate credit card provisioning to digital wallets.
• Card Activation and Set PIN - Activate and set/change your Credit Card/-i PIN.

Important information:
This App is designed for use in Malaysia. The products and services represented within this App are intended for HSBC Bank Malaysia Berhad (“HSBC Malaysia”) and HSBC Amanah Malaysia Berhad (“HSBC Amanah”) customers.

This App is provided by HSBC Malaysia and HSBC Amanah for the use of existing customers of HSBC Malaysia and HSBC Amanah. Please do not download this App if you are not an existing customer of HSBC Malaysia and HSBC Amanah.

HSBC Malaysia and HSBC Amanah are authorised and regulated in Malaysia by Bank Negara Malaysia.

If you are outside of Malaysia, we may not be authorised to offer or provide you with the products and services available through this App in the country you are located or resident in. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of such material may be considered marketing or promotional and where that activity is restricted.

This App is not intended for distribution, download or use by any person in any jurisdiction or country where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
Download the HSBC Malaysia Mobile Banking app
Updated on
Nov 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App activity
  • This app may collect these data types
    Location, Personal info and 8 others
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

45.5K reviews
KY Lim
September 8, 2026
Homesmart account never show loan details like other banks. Reported numerous time but no actions taken. Planning to refinance with other banks. No direct way to pay credit card. No statement balance mentioned. As international bank, this hsbc app is just too simple and doesn't do the right job. lousy app lousy system lousy service. remove my cards without acknowledgement. called said 1 hour to recover. after half day still nothing works!
8 people found this review helpful
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HSBC
August 18, 2021
Hi KY, we apologize for the inconvenience. We are continuously working to bring in improvements and features on the HSBC Malaysia mobile app to enhance your banking experience with us. Thank you.^JC
chai hock
October 24, 2026
just updated my pixel phone android, and totally not usable said it is rooted. but I never. unable to reach out the bank, except physical branch but make our life miserable as your App never consider the software update. my phone My software is not rooted etc, all is original update by Google. raised and after a month only got reply. I never had any app that is APK etc, HSBC just can't understand and never read the worse banking services, horrible.pls avoid this bank, make sure records in tact
2 people found this review helpful
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HSBC
September 28, 2026
Hi Chai Hock, we apologize for the inconvenience caused. In response to recent malware attacks targeting Android device users, we have suspended the use of app when a device is rooted or has a modified operating system to protect users’ account security. Please uninstall any rooted-related apps or use a device that is not jailbroken/rooted. – KB
Ira
September 20, 2026
Requires use of manufacturers keyboard. For the 2 devices I use that is: 1. voice recognition only lol 2. a keyboard that records everything you type for auto complete. The notion that the manufacturers keyboard is more secure maybe nice but it is not true. Every manufacturer can be compelled to upload everything you type by any government. Best solution is build the keyboard into the app. Then HSBC might know its been compromised as opposed to waiting for everything to turn up on the dark web.
1 person found this review helpful
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HSBC
September 28, 2026
Hi user, we understand your concern about device keyboards, voice input and privacy. HSBC doesn’t receive or store content entered through your keyboard; the requirement is only intended to support device security and compatibility. We appreciate you sharing your views, and we’ll take your feedback as we continue improving the app. – KB

What’s new

• Refreshed app experience with updated design on Logon and Manage Security screens.
• Set up mobile banking more easily with e-KYC.
• Approve online banking transfers and payments securely with push notifications.
• Key security enhancements, bug fixes and other minor upgrades to existing features.