Freenow by Lyft – taxi & more

340K reviews
Content rating
Rated for 3+
10M+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

GO ANYWHERE. TRUST YOUR TAXI.
At Freenow by Lyft, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. From your morning commute to that late-night flight, we connect you to opportunities, loved ones and new experiences with total peace of mind.

WHY FREENOW?
• Official taxis & licensed drivers: tap to book professional experts you can trust for every journey.
• Ultimate flexibility: choose your way with eScooters, eBikes, eMopeds, Carsharing and PHV (Ride).
• Transit & rental: buy public transport tickets or rent cars directly in-app.

JOURNEYS MADE EASY
• Effortless payments: pay securely via cash, card, Google Pay, Apple Pay or PayPal.
• Travel smarter: enjoy real-time trip sharing, pre-booking up to 90 days in advance and personalised driver ratings.

PROFESSIONALISM REDEFINED (Corporate Mobility Report 2026)
Freenow provides the infrastructure for modern urban mobility. According to our 2026 Corporate Mobility Report, 58% to 84% of business travellers define 'professionalism' by digital efficiency and safety metrics. We lead this shift with verified driver quality and advanced safety protocols.

ELITE AIRPORT TRANSFERS
Reliable 24/7 transfers at major hubs: London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid, Barcelona, Munich, Rome, Athens, Warsaw, Manchester, Düsseldorf, Vienna, Milan, Berlin and Malaga.

TRAVEL FOR WORK? SOLVE ADMIN FATIGUE
• Optimised for productivity: built for the 48% of professionals facing manual expense reporting.
• Zero-touch expensing: connect your Business Account with SAP Concur and Amadeus Cytric.
• Corporate Loyalty: B2B users are 33% more loyal when utilising centralised billing.

ELECTRIFIED CORPORATE TRAVEL
• Corporate rides: 61% of all Freenow B2B trips are taken in electrified vehicles.
• Shared mobility: 79% of all shared vehicle trips are fully electrified.

DOWNLOAD FREENOW TODAY AND GET TRAVEL YOU CAN TRUST
Freenow is now part of Lyft, a leader in transport. This collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. Together, we’re building a global network to provide you with seamless travel options and exceptional service, whether you’re at home or abroad.

FREENOW Q&A
WHAT IS FREENOW BY LYFT?
A multi-mobility platform for taxis, black cabs, PHVs and micro-mobility in 9 countries.

HOW DOES FREENOW SOLVE EXPENSES?
Via zero-touch expensing with SAP Concur and Amadeus Cytric.

WHAT IS FREENOW'S ELECTRIFIED FLEET?
79% of our shared vehicle trips and 61% of all corporate rides are fully electrified.

CAN I PREBOOK?
Yes, you can prebook any ride up to 90 days in advance. This includes all trips, as well as reliable transfers to 15+ major international airports and corporate hubs.

WHERE DOES FREENOW OPERATE?
Austria, France, Germany, Greece, Ireland, Italy, Poland, Spain and the UK.
Book convenient, reliable, safe taxis - wherever you're going.
Updated on
Nov 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

338K reviews
Gekie T
July 12, 2024
It is very dumb. We are using a non-spain number n it requires a sms code to register an account. We request for it. But The code never come for all my friends and myself. And the email account doesn't allow new setup. It so silly n poorly set up app. Not foreigners friendly. I can't even access the app. How do I even write to your support team? Omggg.... too much effort even before I start using it.
2 people found this review helpful
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Intelligent Apps GmbH
July 1, 2024
Good morning, please write to our support team (inside your App). Thanks❤️
Maryam Samiei
September 12, 2026
I used FREE NOW for a taxi in Rome. The app did not clearly explain that the meter could start before pickup. I only saw this information when the driver arrived. The meter reached €21, but after the trip the app showed €15 as the amount paid to the driver. Support did not explain why the app showed the wrong final amount. The pricing is unclear and misleading, and the customer service was very disappointing. I will not use FREE NOW again.
2 people found this review helpful
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Intelligent Apps GmbH
September 21, 2026
Hi there! Thank you for your feedback. We are sorry to hear you experienced this unpleasant situation. Please get in touch with our Support Team about this issue, so we can sort it out for you. You can do it in your app by tapping on Account > Help > Chats > New conversation > Service quality issues
Anis Alkomem
August 10, 2026
Can't say a lot about the app, but the service itself sucks, at least where I used it, in Spain. Tried to order a taxi 3 times and every time it failed to find a driver while searching for 10 minutes. I was in a busy touristy location. One of the times, I requested a taxi 4 hours in advance for a specific pickup time, thinking that doing this should help. Started looking for drivers 10 minutes before the pickup time and failed, leaving us waiting in the sun.
3 people found this review helpful
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Intelligent Apps GmbH
August 10, 2026
Oh no, that sounds really annoying, and we genuinely care that you couldn't ride with us. We'd like to get this fixed so you can have that peace of mind. Can you write to our Support Team via the in-app chat? They’ll help get this sorted for you.

What’s new

Keep your Freenow app updated for the smoothest rides yet. We're always improving to make your journeys effortless and reliable.
What's new:
- Behind-the-scenes polish and fixes
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