797K reviews
Content rating
Rated for 3+
10M+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

Award-winning banking

Welcome to smarter banking with the FNB App. Named Best Consumer Digital Bank globally and Best Mobile Banking App in South Africa for five years running, it brings secure, convenient banking to your phone.

What you can look forward to:

Intelligent Search
Find what you need faster with smart search, shortcuts, saved recipients, offers, FAQs, and instant help.

Customising your app
Benefit from personalised suggestions while customising the app to match your preferences.

App PIN & biometrics
Sign in securely with a 5-digit PIN or biometric authentication.

Multiple profiles
Switch easily between different user profiles in My Profile.

Innovative payments
Pay your way with ChatPay, PayShap, Geo Payments, Pay2Cell, Instant Payments, and more. Our refreshed Pay experience makes payments easier to find, manage, and complete.

Digital wallets
Make secure contactless payments with Google Pay and other digital wallets.

Secure messaging
Chat safely with FNB customers, share locations, send voice notes, and make payments directly in chat.

Prepaid purchases
Buy airtime, data, electricity, vouchers, and more in seconds.

Verified statements
Download bank-stamped statements quickly and conveniently from the app.

Location permissions

The FNB App may collect approximate and, where necessary, precise location information when you choose to enable location permissions. We use this information only for purposes such as security and fraud prevention, identity verification, compliance with legal and regulatory requirements, and providing location-based services and features. You remain in control of your location settings and may change or withdraw permission at any time through your device settings. Certain services or features may be limited or unavailable if location access is not enabled.

We continuously update the FNB App with enhanced security, performance, and innovative features to give you the best possible digital banking experience.
The FNB Banking App allows you to bank when and where you choose.
Updated on
Nov 7, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 10 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

789K reviews
Keith Naidoo
August 26, 2025
Never knew this app could get worse. The most unreliable banking app I've had from 4 different ones. More "system unavailable" errors than anything else. Always limited functionality & ebucks problems, too much of a headache to deal with complaining all the time when monitoring should have picked up problems, you would expect someone to fix it but nothing. Seems like the broken features could stay for years, been a year for me already. Probably logged more issue's than the entire QA department
199 people found this review helpful
Did you find this helpful?
FirstRand Bank Limited.
August 27, 2025
Hi Keith, we apologise for the experience you've had with us. Please provide us with your ID number and contact details at [email protected] so that we can reach out to you and have all your concerns addressed. RB
Sifiso Maqina
July 2, 2026
I unfortunately have to give this app another one star. Payment history of beneficiaries is not updated with subsequent transactions. For eg, pay a beneficiary monthly, but the app still shows last year's payment. I was hoping to get details of a beneficiary from last month's transactions, ie 30th June. It doesn't appear. I understand transactions, especially EFTs, not cleared but they should still reflect on the payment history. This unfortunately is not the case with this app.
21 people found this review helpful
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FirstRand Bank Limited.
August 7, 2020
Hi Sifiso, we are sorry that you're having issues with the app. Can you write to us at [email protected]. Kindly include a description of the issue you are facing as well as your ID and contact number. We will investigate immediately & solve the issue. RB Jacobs
Joanna
August 29, 2026
After logging in to the app, I was about to continue to banking and a popup appeared but it was so quick I didn't see it until I realized I didn't click on the banking but clicked on the popup. Then something started downloading but disappeared quickly. I went to my app store but it showed FNB was updated yesterday. Not sure what the popup was and if I should be worried.
3 people found this review helpful
Did you find this helpful?
FirstRand Bank Limited.
October 9, 2022
Hi Joanna. Please tell us why you don't like the app and we'll work on improving it. Let us know by writing to us at [email protected]. RB

What’s new

- Customise your home screen with widgets, shortcuts and personalised layouts. Keep the features you use most within easy reach.

- Update your OTP settings quickly and easily, for greater flexibility and control over how you bank.

- Benefit from ongoing security enhancements designed to help keep your banking experience safe.

- Enjoy a simpler, more intuitive experience with quicker access to the features and services that matter most to you.