Joom. Shopping for every day
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3.63M reviews
Rated for 12+
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100M+
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About this app
Joom is a popular marketplace where you'll find thousands of products to suit every taste, reliable shipping, and great deals. This marketplace is perfect for those who value convenient shopping and a wide selection of items.
We love shopping as much as you do, and we know the shopping process should be simple, intuitive, and enjoyable, with products offering low prices and a wide variety. That's why Joom was created with your convenience in mind, from selection to checkout.
WIDE SELECTION OF PRODUCTS FROM ALL OVER THE WORLD
On Joom, you'll find interesting and unique products from South Korea, China, Japan, Türkiye, and Thailand.
European finds from the UK, Germany, Italy, France, Spain, and other countries come with excellent value for money.
We offer products to suit every taste: clothing, footwear, Korean cosmetics, home goods, health products, family and children's products, creative products, sports, and leisure. Check out smartphones, smartwatches, various electronics, appliances, and even spare parts—Joom brings together the best deals from around the world. This isn't just a Chinese store—it also offers popular branded items.
PERSONAL PROMOTIONS AND SELECTIONS
- With us you can order inexpensive products as well as get personal discounts.
- Unique products for all tastes is another one of Joom’s strong suits.
WORLDWIDE DELIVERY
- Joom’s international delivery is always reliable. You can track your order status via the app.
- Even if you go to a different town or country, we’ll still be there for you!
24/7 CUSTOMER SUPPORT
- Reach out to our online support anytime. We speak your language!
ONLINE SHOPPING AND REFUNDS
— Pay by card or any preferred payment system: ApplePay, PayPal, GooglePay, Visa, Mastercard
— We guarantee a refund if your order isn’t delivered or if the product is defective or damaged.
REGULAR DISCOUNTS
— Visit Joom daily to make sure that you don’t miss out on our new selections, promotions or sales.
— Win discounts by participating in various games and activities.
REVIEWS FROM REAL CUSTOMERS
— Watch reviews and live streams from influencers.
— Read through up-to-date product reviews from our other users.
Got questions? We’ve got answers!
Here is how to reach us instantly:
• Right in the app: Head to your Profile, tap Help centre, and hit the chat icon to text us.
• On our website: Drop by joom.com/faq to easily report a delivery issue, find a missing order, or ask us anything else.
Joom — is an international mobile marketplace, registered in Latvia under the name of SIA JOOM. www.joom.com.
Paldies — that’s how we say “Thank you” in Latvia.
We love shopping as much as you do, and we know the shopping process should be simple, intuitive, and enjoyable, with products offering low prices and a wide variety. That's why Joom was created with your convenience in mind, from selection to checkout.
WIDE SELECTION OF PRODUCTS FROM ALL OVER THE WORLD
On Joom, you'll find interesting and unique products from South Korea, China, Japan, Türkiye, and Thailand.
European finds from the UK, Germany, Italy, France, Spain, and other countries come with excellent value for money.
We offer products to suit every taste: clothing, footwear, Korean cosmetics, home goods, health products, family and children's products, creative products, sports, and leisure. Check out smartphones, smartwatches, various electronics, appliances, and even spare parts—Joom brings together the best deals from around the world. This isn't just a Chinese store—it also offers popular branded items.
PERSONAL PROMOTIONS AND SELECTIONS
- With us you can order inexpensive products as well as get personal discounts.
- Unique products for all tastes is another one of Joom’s strong suits.
WORLDWIDE DELIVERY
- Joom’s international delivery is always reliable. You can track your order status via the app.
- Even if you go to a different town or country, we’ll still be there for you!
24/7 CUSTOMER SUPPORT
- Reach out to our online support anytime. We speak your language!
ONLINE SHOPPING AND REFUNDS
— Pay by card or any preferred payment system: ApplePay, PayPal, GooglePay, Visa, Mastercard
— We guarantee a refund if your order isn’t delivered or if the product is defective or damaged.
REGULAR DISCOUNTS
— Visit Joom daily to make sure that you don’t miss out on our new selections, promotions or sales.
— Win discounts by participating in various games and activities.
REVIEWS FROM REAL CUSTOMERS
— Watch reviews and live streams from influencers.
— Read through up-to-date product reviews from our other users.
Got questions? We’ve got answers!
Here is how to reach us instantly:
• Right in the app: Head to your Profile, tap Help centre, and hit the chat icon to text us.
• On our website: Drop by joom.com/faq to easily report a delivery issue, find a missing order, or ask us anything else.
Joom — is an international mobile marketplace, registered in Latvia under the name of SIA JOOM. www.joom.com.
Paldies — that’s how we say “Thank you” in Latvia.
Worldwide shipping, affordable prices, special deals and customer reviews.
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Ratings and reviews
3.51M reviews
CatWeb
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November 3, 2026
I had terrible experience. I ordered copper bracelet, but it was fake and they refused to make refund. This is first time i have problems with refund. They have become like AliExpress, cheap scam Never buy from them again PS. I applied 2 more times for refund as Joom adviced and again 2 more refuses to refund. So they are also and liars. Updated. I again wrote to their support and they still didn't make refund. So their words doesn't have weight. In the end i deleted my account and app.
1 person found this review helpful
Joom
November 4, 2026
Hello, We are truly sorry that the issue could not be resolved in your favour. Please note that a refund claim may be declined if the reported issue is not covered by our quality warranty or if the warranty period has already expired. You can review the full terms of our warranty policy here: https://www.joom.com/en/faq/67cb023c908fb84473264a0e
Katarína Tkáčová
- Flag inappropriate
October 27, 2026
I'm very disappointed. I used the app for best access to their services but it's horrible. The estimated time of delivery is super unrealistic. In the app it said the orders would be delivered by 16th October, today is October 27th. I tried tracking the orders through the app (it was not helpful at all) and through my local delivery company (Slovak Post Service which does not even have the packages in they database!). I requested a refund, my request was denied. I have screenshots of everything.
Joom
October 28, 2026
Hello, It's a shame you feel so disappointed. Please reach out to our support team to inquire about the matter. You can do that: — via the contact form on the website: joom.com/faq → “Support” → “Other question”; or — via the chat in the app: open the “Profile” menu → “Help Centre” → tap the message icon in the top right corner.
Bella D
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October 23, 2026
Not recommended! I ordered a baby playpen advertised as coming “with” a safety mat and the pictures showed it as part of the gift set. After waiting almost a month the mat was missing although its bag was included. I explained the situation and tried to find a solution but Joom rejected my request and told me that I would have to pay the return shipping costs myself if I wanted to return the product. I feel misled by the listing and let down by customer service. I’ll never order from them again!
Joom
October 24, 2026
Hello, If the seller delivered an item with different or missing package contents compared to the product description, you are entitled to a refund under our quality warranty. Please reach out to us again via the in-app chat or through the contact form at https://joom.com/faq so that we can review your request.
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