etisalat UAE

376K reviews
Content rating
Rated for 3+
10M+
Downloads
Content rating
Rated for 3+
Digital Purchases
Learn more
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About this app

The official etisalat UAE app. Everything etisalat, right in your pocket.

Manage your mobile, home internet, devices and more from one simple app. Recharge in seconds, pay bills, unlock deals you won't find anywhere else, and get help around the clock. No queues, no store visits.

WHY YOU'LL LOVE IT
• One app for all your accounts. Switch between mobile, home and family lines instantly
• App-exclusive prices and offers
• Free eSIM activation with UAE PASS or facial recognition, all digital
• Fast & free delivery
• Live chat support, 24/7 day or night

MOBILE PLANS
Postpaid: Get exclusive app-only savings on Freedom plans. Enjoy unlimited data, international minutes and a STARZPLAY subscription included. Choose a physical SIM or go instant with eSIM.
Prepaid: Buy a plan and get a free SIM. Earn bonus credit every time you recharge.
Ready to upgrade? Move from prepaid to postpaid in a few taps, anytime.

MAKE YOUR OWN OFFER
Build a bundle with exactly the data, minutes and roaming you need, or pick from add-on deals curated just for you. Choose from data, voice, combo, roaming, TV and calling packs, with multiple ways to pay.

FAMILY PLANS
Get free bonus data and share it across your family's lines.

eLIFE HOME INTERNET & TV
Enjoy ultra-fast fibre with TV channels plus Amazon and STARZPLAY subscriptions included, and get special savings when you order in the app. Upgrade your plan to stream live sports, enjoy free installation on online orders, and take your connection with you using Home Move.

5G HOME WIRELESS
Get unlimited data with no installation. Just plug in our 5G router and you're online. It's delivered fast and free*, with STARZPLAY and GoChat included.

DEVICES
Shop the latest smartphones, laptops, tablets, headphones, speakers and gaming consoles. Get fast, free delivery* and spread the cost with easy instalment plans.

SMART HOME
Make your home smarter with exclusive deals on smart-home devices, plus a free trial of our Home Control service. Fast, free delivery* and easy instalment plans are available.

INSURANCE
Compare quotes from insurers trusted by etisalat and protect what matters in minutes.

MORE YOU CAN DO
• Pay bills and recharge for multiple accounts
• Renew your Emirates ID registration
• Invite friends and earn free data
• Get free subscriptions with postpaid entertainment packs

Download etisalat UAE and start saving today.

*Terms and conditions apply. Offers are subject to change. See the app for full details.

SAVE & GROW (OPTIONAL)
If you choose to grant the Accessibility service permission, our Save & Grow extension can read and access content on web pages you browse. We use this only to find you savings when you shop with your favourite brands. You can turn this permission off anytime in your device settings.
The official etisalat UAE app: pay bills, recharge, manage accounts & get deals.
Updated on
Nov 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

372K reviews
Nitesh Yadav
September 15, 2026
Dear e& I had approximately AED 8 available in my main balance. I attempted to activate the New Daily 30 International Minutes package for AED 5 through the e& app. The package appeared to be activated, and after making a call, AED 8.11 was deducted from my main balance. However, at the same time, I received an SMS stating that my subscription request could not be completed due to insufficient balance. This appears to be an incorrect charge, as the amount was deducted from main balance
13 people found this review helpful
Did you find this helpful?
etisalat UAE
September 16, 2026
We're sorry this hasn't been a good experience. It's hard to point you in the right direction without knowing more about what happened. Please reach us at www.eand.ae/en/c/support/index.html and we'll help sort it out.
Ribin K
August 18, 2026
Major design flaw: Useless when you actually need it. Requiring an active internet connection to even open the e& UAE app makes no sense for a telecom provider. When you run out of data and need to recharge or buy an add-on, the app refuses to load unless you can hunt down a Wi-Fi connection. e& needs to zero-rate app access on its network so customers can manage their accounts and reconnect without getting stuck in a catch-22.
22 people found this review helpful
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etisalat UAE
August 31, 2026
We're sorry your experience hasn't been a good one. We'd need a bit more detail on what went wrong to point you in the right direction. Please reach us at www.eand.ae/en/c/support/index.html and we'll help sort it out.
Nehme S
October 19, 2026
This is for the app only. There is no customer support and cannot register a complaint through app. The app bugged miserably. I was updating my monthly plan with more Gb, it bugged, took the big amount of money, but subscribed me to a smaller plan for a year. You cannot reach a live agent, and the AI assist is bad. Go to their branches at malls or similar, the staff there are very helpful.
1 person found this review helpful
Did you find this helpful?
etisalat UAE
October 19, 2026
We're sorry to hear the experience hasn't been good. Without more detail on what went wrong, it's hard to point you in the right direction. Please reach us at www.eand.ae/en/c/support/index.html and we'll help sort it out.

What’s new

We’ve made some improvements to make your etisalat UAE app experience smoother and more reliable.

• Improved app performance and stability
• Enhanced user experience across the app
• Bug fixes and general improvements

Update to the latest version for the best experience