
David Oxley
Sadly, this app feels clunky and slow, even on a modern Android 15 phone with a fast WiFi connection. The in-app chat doesn't work. Trying to change the contents of your next subscription order continually gives 'payment error - try again later' (spoiler: I did try again...10 times) even though my payment card is valid and works fine. The app won't let you update your payment card details, or for that matter, even show you your payment card details! At least the call centre agents are helpful!
33 people found this review helpful

James McAskill
The system wouldn't allow me to change my password successfully so that I could log into the app I just downloaded. Yet I could log in successfully to the website. The old app worked this app doesn't, I can't even log in to it. Don't get me started on the chat feature to try to trouble shoot this issue, the automated chat bot is worse than useless.

Dawid Sipowicz
very annoyed that the app does not hold older orders history - items previously ordered become "accessories" because the item is no longer available in the offer, likely it was a seasonal coffee or whatever, but there should be a possibility to see what was ordered before. keep records of what was ordered in the db and let people see it. standard practise and should not be an issue to implement. other than that the app is functional and no issues.