
Kay LWQ
On the surface the app looks like it can do everything. But I can't actually do anything. Anything I try, they say the app has run into an issue and to try again later. Want to increase credit card limit? Try again later. Want to set up payee account? Try again later. Want to pay credit card for another bank? Cannot find the bank in the list of organisations, try again later. The only time I dont run into issue, is when I pay for my credit card payments. That's the only thing that works.
60 people found this review helpful
Oversea-Chinese Banking Corporation Limited
May 30, 2024
Hi Kay,
We would like to look into your feedback.
As you won't be able to reply us here, please do drop us a PM on www.facebook.com/ocbcbank with your Google Playstore username, and more details on the issue faced.
Thank you.
^DG

A Google user
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After updating to android 10, the app took a long time to authenticate authorisation, after giving a good 10 mins, the app just froze. Subsequently, when I login to my desktop, it still goes back to the app to confirm authorisation. After clicking confirm, it just froze, again . This is very frustrating and inconvenient as I got to run errands , ie paying bills, check acc balance and so on. Please do something about it quick. Also it'll be nice to have updates regarding this issue.
22 people found this review helpful

A Google user
Please fix for Android 10. Unable to log in, unable to authenticate. Bills need to be paid bro. And I don't get why you would make users go through the mobile app just to get authentication while logging in on desktop. If your app doesn't work (which is what's happening now), your users are completely locked out of online banking. At the very least, give us the option to get an OTP via SMS? Seriously..
41 people found this review helpful