My Verisure
star
161K reviews
Rated for 3+
info
5M+
Downloads
About this app
YOUR SECURITY - WHEREVER YOU ARE
The My Verisure application allows you to take full control of your security, to activate or deactivate your intruder alarm from anywhere in the world.
Application features:
- Check the status of your alarm.
- Arm or disarm your alarm remotely.
- Check who enters and leaves your home or business and at what time.
- Take photos remotely to check on your property from your mobile or tablet.
- Check your live video surveillance.
- Download your invoices.
- Modify your keywords, users, action plans…
And much more!
All these functions are available in our Verisure Alarms. The available functionalities may vary according to the Alarm model.
Notes:
- In order to use this application, you must be a Verisure customer and have a username and password.
- If you do not remember your username and/or password, you can retrieve them through the customer website (https://www.verisure.co.uk/alarms/customer-area.html) or by calling our Customer Service telephone number 0333 200 9000 (Monday-Friday, 8am-9pm)
- If you are not yet a client of Verisure UK and you want more information, you can contact us via our website or call us on 020 3885 3299 (Monday-Friday, 9am-6pm).
The My Verisure application allows you to take full control of your security, to activate or deactivate your intruder alarm from anywhere in the world.
Application features:
- Check the status of your alarm.
- Arm or disarm your alarm remotely.
- Check who enters and leaves your home or business and at what time.
- Take photos remotely to check on your property from your mobile or tablet.
- Check your live video surveillance.
- Download your invoices.
- Modify your keywords, users, action plans…
And much more!
All these functions are available in our Verisure Alarms. The available functionalities may vary according to the Alarm model.
Notes:
- In order to use this application, you must be a Verisure customer and have a username and password.
- If you do not remember your username and/or password, you can retrieve them through the customer website (https://www.verisure.co.uk/alarms/customer-area.html) or by calling our Customer Service telephone number 0333 200 9000 (Monday-Friday, 8am-9pm)
- If you are not yet a client of Verisure UK and you want more information, you can contact us via our website or call us on 020 3885 3299 (Monday-Friday, 9am-6pm).
YOUR SECURITY - WHEREVER YOU ARE
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- No data collectedLearn more about how developers declare collection
- Data is encrypted in transit
- You can request that data be deleted
Ratings and reviews
160K reviews
Ivan Šarić
- Flag inappropriate
October 14, 2026
bad app, bad customer support, ridiculous cancelation fees that were not explained when signing the contract. could not get an English language device. no support in English, only when canceling.
1 person found this review helpful
Verisure Sàrl
October 14, 2026
Hola, Iván. Para revisar lo sucedido y ayudarte, por favor, contacta con nosotros a través del chat de la App/Web, a nuestro email a [email protected] o llámanos al 910121122. Gracias. Un saludo.
Fatima Alhabib
- Flag inappropriate
January 10, 2022
The app keeps signing me out all the time. The Admin Team are very bad in responding to emails or answering your queries. It takes a long time for Admin to pick up calls and in the end you will give up and write. Very slow in changing account details ...takes upto 6 weeks to change the DD details. The sales rep was misleading and wasn't honest about the equipment and service. I am planning to cancel.... not happy with the after care. It's disappointing 😞! It's not good value.
1 person found this review helpful
James Berry
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- Show review history
February 10, 2021
The alarm system is excellent but the app is shocking. Every option results in an 'unexpected error' message. The fact that the app is unusable, unfortunately really detracts from the overall system. The lack of a biometric login option is also slightly tedious as you have to manually input your password every time if you don't want to leave the app 'unlocked'.
48 people found this review helpful
Verisure Sàrl
February 12, 2021
Hi James, thanks for taking the time to contact us, I would like to discuss this in more detail with you and would appreciate if you can email us directly at [email protected]
What’s new
We include updates in My Verisure to constantly enhance your security experience. Here are the latest:
- More convenience when performing high-security actions. Now, you can authorize your mobile devices to simplify processes that require verification, such as changing your password or requesting that we connect your alarm if you're unable to.
The Verisure development team continues working every day, and you can expect more updates in your app soon.
- More convenience when performing high-security actions. Now, you can authorize your mobile devices to simplify processes that require verification, such as changing your password or requesting that we connect your alarm if you're unable to.
The Verisure development team continues working every day, and you can expect more updates in your app soon.
App support
About the developer
SECURITAS DIRECT ESPAÑA SAU
CALLE PRIEGOLA 2
28224 POZUELO DE ALARCON
Spain
+34 670 38 17 92
